This vacancy is being advertised by Elite Resourcing. The services advertised by Elite Resourcing are those of an Employment Business and of an Employment Agency

Our client is looking for a Customer Service Advisor to join their team in Southampton, Hampshire.

The First Response Team are the first point of contact with new clients. They vet claims and deal with allocation of new referrals to personal injury team coordinators/team members. The role involves initiating correspondence and documentation, arranging medical appointments, and ensuring that claims are actioned in accordance with the appropriate workflows and systems. The role also involves opening, maintenance and closure of files.

Candidates will:-
• have an excellent telephone manner
• be personable and enjoy speaking with people
• have a background in customer service
• be articulate
• Work well under pressure
• will be IT literate
• Ideally have legal experience and an interest in law

Hours: 10:00 – 18:00

Contact details

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